New model for cititizens’ testing for COVID-19

From Monday, November 16, 2020, new working hours of Drive-in testing: Monday to Friday from 10:00 to 16:00; on Saturdays from 10:00 to 14:00 and on Sundays from 08:00 to 12:00.

In order to reduce the wait times, which are growing longer daily, for corona virus testing, and for the purpose of improving diagnostic efficiency, the Andrija Štampar Teaching Institute for Public Health introduced on Monday 26 October a new model for COVID-19 testing, regardless of test purpose (on referral or paid). Test results will be issued within 24 hours.

Citizens’ appointments for COVID-19 testing will be accepted only through an online platform, which can be accessed at Citizens can choose their desired time of testing, and tests are conducted Monday to Saturday from 10 a.m. to 2 p.m. On Sundays and holidays, testing will be done from 8 to 10 a.m. 

Elderly people who have no internet access or do not know how to use a computer are kindly asked to seek help from their family members and/or friends. If this is not possible for any reason, the elderly may report to COVID-19 outpatient clinics of the City of Zagreb (Zagreb-Centre Outpatient Clinic, Zagreb-East Outpatient Clinic and Zagreb-West Outpatient Clinic).

In the event of any issues with logging into the platform, we are kindly asking you to contact our support desk at the following e-mail address:

We are also kindly asking our corporate customers to continue making requests for testing appointments via the e-mail address, at least three to four days before the desired time of testing. 

Furthermore, the Institute will assign 500 time slots daily for tests (two people can be tested in one minute), and we are asking citizens to use the online banking payment model, as shown on the payment slip which they can download here, and to fill out in advance a form that will enable us to report test results back to them, and which can be downloaded here.

Important! Please ensure you have written the name, family name and address of the person to be tested in the ‘Opis plaćanja’ (payment purpose) box, and the person's ID number (OIB) in the ‘Poziv na broj primatelja’ (reference number) box, so that we can issue you with a legitimate invoice.

If the time slots for testing in a given day are no longer available, testing will still be possible in COVID-19 outpatient clinics at the following locations:

  • Zagreb – West Outpatient Clinic, Prilaz baruna Filipovića 11

  • Zagreb - Centre Outpatient Clinic, Avenija Većeslava Holjevca 22

  • Zagreb - East Outpatient Clinic, Grižanska 4 

We are kindly asking our corporate customers to continue making requests for test appointments via the e-mail address


  • if you are paying for the test yourself, it is mandatory to display on arrival a bank receipt of the payment made;

  • you can also make payments at the Institute’s cashier, and pay either in cash or with a credit card;

  • if the purpose of the test is to travel abroad, please prepare appropriate details on the required validity of the test in relation to your country of destination. 

Testing procedure: 

  • come at the confirmed time

  • wear a protective mask at all times

  • if you are coming for paid test, show the payment receipt and completed form (e-address to which we will send the test results and contact phone number where you will be available to the epidemiologist in case of a positive test result) to our employees in the white-coloured drive-in container located outside the Institute’s main building

  • the price of the test is HRK 500,00, and if you need your result in English or German (please emphasise this at the test), you can also obtain a certificate of the test performed in English or German. The certificate price is HRK 125.00, and the total price of the result and the certificate is HRK 625,00.

We thank you for your understanding and remind citizens of the fundamental three pillars of defence - wearing protective masks, maintaining physical distance and hand hygiene- because it is only through the responsible behaviour of all individuals that we make an impact on suppressing the corona virus from spreading!